Share transaction histories with customers
Exporting account statements allows you to provide customers with comprehensive transaction histories, including opening and closing balances, conveniently in a PDF format. Here's how:
- Click
<
to the right ofCustomers
. - In the expanded menu click
View All
. - Locate the profile to which you wish to add or share file(s).
- Navigate to the
Account Statement
tab. - Click
Email to Customer
to send it to the customer. You may alsoDownload Statement
as a PDF from here.
Additionally, if you wish to include a copy of the account statement with the customer's invoice, you can adjust the invoice settings to automatically send it along with the invoice. Here's how:
- Click
<
to the right ofSettings
. - From the expanded menu click
Company
. - Click on
Information
in the expanded menu. - Locate the
Invoice Detail
section and check the option labeledSend account statement with invoice
. - Don't forget to
Save
your changes.
Upon receiving the statement, your customer will find a detailed transaction history attached in a PDF file.