Booking Trial Classes via the Portal

A Step-by-Step Guide for Existing and Potential Customers to Secure Trial Lessons

Booking trial classes through the Parent Portal is a straightforward process that allows both existing and new customers to explore classes before committing to full enrolment. Below, we outline the steps for both types of users.

For existing customers:

Log in and easily book trial lessons for your students directly from your parent portal account.

1. Log in to the portal and click Classes from the top menu.
2. Click Lesson Trials. Any upcoming trials will be listed here. 
3. Click Apply to new lesson trials.
4. Browse through the list of available classes and select the one you are interested in. You can use filters such as student age, venue, or season to refine your search. Alternatively, utilize the search bar for quicker navigation.
5. Upon clicking on a specific class, you'll see detailed information and the option to choose which student you want to add a trial for from the dropdown.
6. Choose your preferred day and time for the trial lesson.
7. On the next page, just fill in the mandatory fields. The customer and student details will auto-populate. And then click the Register button.
8. If it's a paid trial, you will be redirected to the payment page to complete the transaction. For free trials, this step can be skipped.
9. Upon successful payment (if applicable), you'll receive a confirmation email confirming your registration for the trial.
10. The day before the trial, you may receive an automated email reminder about your upcoming trial lesson (depending on the school's settings).
11. Finally, show up for the trial lesson and enjoy the experience! 

For Potential Customers:

Explore trial lessons with a quick registration process, even if you don't have an active account yet.

1. The school will provide you with a direct link to access trial lessons.
2. Browse through the list of available classes and select the one you are interested in. You can use filters such as student age, venue, or season to refine your search. Alternatively, utilize the search bar for quicker navigation.
3. Upon clicking on a specific class, you'll see detailed information and the option to choose your preferred day and time for the trial lesson.
4. After choosing your desired trial lesson, you'll be directed to a page where you'll need to fill out your contact details and your student's information.
5. If the trial lesson has a fee, you'll be redirected to a secure payment page to complete the transaction. Free trials will skip this step.
6. After completing the registration (and payment if applicable), you'll receive a confirmation email with the trial details.
7. Depending on the school's settings, you might get an automated reminder a day before the trial class.
8. Attend the trial lesson and see if the class is the right fit for your student!

Booking trial lessons is a great way to explore what classes the school offers. Whether you're an existing or new customer, the process is simple and ensures that you can easily sign up for classes that suit your schedule and interests. 💃🕺