Being able to add apply a discount for a specific customer/family that does not follow the rules of your discount scheme.
If you have a discount scheme set up in your settings but you have a customer or family that are a special case and receive a different discount to everyone else, you are able to override the discount scheme for that particular customer/family.
You can apply this discount to the customer's profile meaning that every time you generate an invoice for them it will apply this particular discount and ignore your discount scheme you have in place for everyone else.
To set this up head to the customer in question.
'Customers' > 'View All' and search for the customer you need.
Once you on the customer's profile, head to the 'Settings' tab.
Here you will firstly need to make sure that the 'Discountable' box is un-ticked. This will mean that this customer will not opt into your discount scheme in your settings.
After this you will need to add your discount in on the right here under 'Additional Discounts'. There are a few to choose from:
Additional discount per student (£ Fixed)
Fixed discount for each student. E.g. If £5 discount is added and there are 4 students on an invoice, Discount amount = £20
Additional discount per invoice item (£ Fixed)
Fixed discount for each item (class) on an invoice. E.g. If £5 discount is added and the invoice has 10 classes in total, Discount amount = £50
Additional Invoice discount (£ Fixed
)Fixed discount for invoice total. E.g. If £5 discount is added and invoice total is £100, Discount amount = £5. Invoice total = £95
Additional percent from invoice total (% Percentage)
Percent from invoice total. E.g. If 5% discount is added and the Invoice total £100, discount = 5%. Total = £95
Sibling fixed discount (£ Fixed) Fixed discount for each student if more than one student.
Siblings Percent discount (% Percentage)
Percentage discount for each student. E.g. If 5% discount is added and there are 4 students on an invoice, Total Discount amount = 5%
Once that is selected you need to add the 'Value' and make sure to select where you want the discount applied. And then 'Save'.
Now every time an invoice is generated for this customer it will ignore any discount scheme you have set up in your settings and just apply the additional discount you have added for them here.