Customer Portal Guide
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      Managing Your Students’ Profiles and Classes in the Customer Portal

      A comprehensive guide for parents on updating student profiles, viewing class schedules, and enrolling in new classes.

      Keeping your child's information up-to-date and managing their class schedules is easy through the customer portal. This guide will walk you through updating student profiles, checking class schedules, and enrolling in new classes.

      Updating Student Profiles

      To ensure your child’s profile is current:

      1. Log into the Customer Portal.

      2. Navigate to the Students section.

      3. Click on the student whose profile you want to update.

      4. In the student’s profile view, click on the Edit button to make changes.

      5. Update the following details as needed:

        • Personal Information: Name, date of birth, gender, etc.
        • Medical Information: Update any relevant health or allergy information.

      2. After making changes, click Save to ensure that all updates are applied.

      Viewing Class Schedules

      You will find an Upcoming Classes section on the dashboard upon logging into the portal. To see all the classes, click the View All button.

      To view past classes, select Classes on the top menu, then select Previous. This will display all completed classes.

      Enrolling in New Classes

      If you wish to enrol your child in additional or new classes, you can click on the Enrol Now button found on the Dashboard. Alternatively, you can navigate to Classes > Enrol. Then next:

      1. Select the student you wish to enrol.
      2. Browse the list of available classes suitable for your child's age and interests.
      3. Choose the desired class and click Add to enrolment list.
      4. After adding all the classes you want, click Confirm.
      5. You are able to review your enrolments on the next page, then click the Enrol button to proceed.

      📝 Important Notes:

      Depending on the school's settings, your enrolment request may be automatically approved or may require manual approval from the school admin.

      Some schools may require upfront payment. If this is the case, you will be redirected to the payment page after clicking Enrol, where you can complete the payment using a debit/credit card.

      Trial Lessons and Pay-As-You-Go Options

      You can also explore:

      • Lesson Trials: View a list of any upcoming trial lessons and apply for new trials if your child is interested in trying out different classes. Apply for trial lessons by going to Classes > Lesson Trials
      • Pay As You Go Classes: Check for any upcoming pay-as-you-go classes and apply for them by going to Classes > Pay As You Go.

       

      By following these steps, you can effectively manage your child's profiles and class schedules through the customer portal, ensuring a seamless experience and keeping them engaged in their activities. 🩰