This article briefly explains how to make sure your customers get the receipts upon completing payments.
First of all, make sure this option is enabled in the general settings of your account.
Follow to 'Settings' > 'Company' > 'Information':
Then under the 'Invoice Detail' section, tick 'Invoice Receipts':
Make sure you've saved all changes after.
What happens next?
The system will send invoice receipts automatically to their email addresses once payments are completed.
The same happens when invoices are marked as 'Paid':
On the other hand, if you'd like to send payment receipts you will need to enable it per payment method. Just head over to 'Billing' > 'Settings' > 'Payment Methods'. Then click 'Edit', on the next page you can toggle to enable or disable receipts.
The system will send payment receipts automatically.
Also, you can check the status of the receipt email if you follow all guidelines mentioned in this article.
Do you want to customize the system emails like the receipts email? Find out how to do that here.