Sending Receipts to Customers

A quick guide to ensure customers receive receipts upon payment

To make sure your customers receive receipts when they complete payments, follow these steps:

Enable/Disable Invoice Receipts

  1. Click < to the right of Settings.
  2. In the expanded menu click Company and then Information.
  3. Under the 'Invoice Detail' section, check/uncheck the box for Invoice Receipts.
  4. Save your changes.

What Happens Next?

Once this setting is enabled, the system will automatically send invoice receipts to your customers' email addresses when payments are completed or when invoices are marked as 'Paid'.

Sending Payment Receipts

If you'd like to send payment receipts, you need to enable this for each payment method:

  1. Click < to the right of Billing.
  2. In the expanded menu click Settings and then Payment methods.
  3. Click Edit next to the relevant payment method.
  4. Toggle to enable or disable receipts as desired.

Once enabled, payment receipts will be sent automatically after payment is processed.

Additional Customization

You can also customize the system emails, including receipt emails. For more details on how to personalize these communications, click here.

With these simple steps, you can ensure your customers receive their receipts without any hassle! 🙌