Online Payment Fees Explained

You have the option to activate online payments for your customers using either Stripe or GoCardless through Class Manager.

Stripe Payments:

When you enable Stripe, customers can pay using credit or debit cards either through their invoices or via the customer portal when logged in. Learn how to set up debit/credit card payments here ➡️ Stripe - Introduction.

By using Stripe, you automate payments, meaning you don’t need to manually enter them. Stripe handles transactions as a third-party provider, and as with any service involving sensitive data, fees apply.

Stripe Fee Breakdown:

• No monthly subscription fees - fees are deducted per transaction.
• Fees vary based on your location. Check your country's specific fees:

  • UK

  • Ireland

  • Australia

  • New Zealand

  • U.S

  • Canada

  • Germany

  • Spain

  • France

  • Italy

  • Netherlands

  • Sweden

  • Denmark

For companies in Ireland that are not VAT registered, an additional tax fee may apply. Please refer to Stripe’s FAQ for more details.

Additionally, Class Manager charges 1% (including VAT) for each Stripe transaction.

GoCardless Payments:

If you choose GoCardless, customers pay via direct debit. Learn how to set up direct debit here ➡️ GoCardless - Introduction.

GoCardless, like Stripe, integrates as a third-party provider with transaction fees applied per payment.

GoCardless Fee Breakdown:

• Fees are charged per transaction and depend on your location. Check your country’s specific fees:
  • UK
  • Ireland
  • Australia & New Zealand
  • U.S
  • Canada
  • Denmark
  • Germany
  • Spain
  • France
  • Sweden

For up-to-date fee information, click on your country.

Class Manager also applies a 1% fee (including VAT) for each GoCardless transaction.

Passing Payment Fees to Customers (AU/NZ Only)

For accounts based in Australia and New Zealand, you can choose to pass Stripe or GoCardless processing fees directly to customers instead of absorbing the cost.

This applies only when customers pay via:

• Stripe (card payments)

• GoCardless (direct debit)

👉 For step-by-step instructions on enabling this feature, see:
Passing Online Payment Processing Fees to Customers (AU & NZ Only)

Please ensure you comply with local regulations regarding surcharging before enabling this setting.

By understanding the fees associated with Stripe and GoCardless, you can make an informed decision on which payment method best suits your business needs. Keep in mind that both options offer automation and convenience for you and your customers, helping streamline your payment processes. If you have any further questions, feel free to reach out to our support team for assistance. 🙌