Waiting List Explained

What is the waiting list and how it works

The waiting list feature in Class Manager offers a solution when a class reaches its maximum capacity but still has interested students. Effectively managing the waiting list feature can streamline class enrollment and ensure that interested students have a chance to join classes even when they reach full capacity. Here's an in-depth look at how the waiting list works and how you can make the most of this feature.

How the Waiting List Works:

• When a customer tries to enrol a student in a full class via the Parent Portal, the system automatically adds the student to the waiting list.
• Students cannot add themselves to a waiting if there are spaces available in the class.
• Admins can add students to the waiting list for a class, regardless of whether the class is full or not.
• Customers may receive an email confirmation if they are placed on a waiting list, but they are not auto-enrolled.
• Admins decide when and how to move students from the waiting list to the class.
• Students on the waiting list are not automatically enrolled when a space becomes available. Admins need to manually approve and add them to the class.

Access the Waiting List:

In the waiting list view, you'll see student names, desired classes, and the date they joined the list.

1. Click < to the right of Classes.
2. In the expanded menu click Waiting List.

Class-Specific Waiting List:

You'll find the waiting list on the class page as well.

1. Click < to the right of Classes.
2. In the expanded menu click View All.
3. Select the relevant season and find the class and click it to open (or use our handy global search feature).
4. Navigate to the Waiting List tab to see the list.
5. If you want to add students to the waiting list, navigate to the Student List tab and use the Move to Waiting List button.

Waiting List Automation:

When a customer attempts to enrol a student into a full class through the portal, the student is automatically added to the waiting list.

Add students from the waiting list to the class:

1. Click < to the right of Classes.
2. In the expanded menu click Waiting List.
3. Select the student by checking the box next to their name.
4. Click Attach Selected.

Modifying Class Capacity:

If needed, you can override the class capacity manually to accept enrolments. To adjust the class capacity, follow our guide here ➡️ Adjusting Class Capacity.

Invoice Generation:

Students on the waiting list won't have invoices generated until they are officially enrolled in the class.

Managing the waiting list ensures class placement and accommodates interested students, enhancing the enrolment experience for all. By utilising the waiting list feature, you can efficiently handle class enrolments, adjust capacities as needed, and ensure a smooth experience for both students and administrators. If you have any questions or need further assistance with the waiting list feature, don't hesitate to explore the options within Class Manager or reach out to support for guidance. ⭐