---
title: Inactivate/ Delete customers
description: Modifying the status of customers
---

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1. [Classic Class Manager Knowledge Base](https://help.classmanager.com/?hsLang=en)
2. [Customers](https://help.classmanager.com/customers?hsLang=en)

# Inactivate/ Delete customers

## Modifying the status of customers

When necessary, there are two methods to remove customers from your database within Class Manager. Here's how you can do it:

#### **To make customers inactive:**

Inactivating a customer means they remain in the database but lose the ability to receive emails or log in to the portal. Additionally, all students attached to the customer will also become inactive automatically.

1. Click `<` to the right of `Customers`.
2. In the expanded menu click `View All`.
3. Locate the customer's profile that you wish to inactivate from the list.
4. Open their profile by selecting their name, and under the `Basic Information` tab, you'll find the option to `Edit`.
5. Change the `Status` to `Inactive` and click `Save`.

#### **To delete a customer profile:**

If you prefer to remove their profile entirely, you can delete their profile instead. Deleting a customer will result in the removal of new invoices, students, contacts, orders, and payment plans without payments.

1. Click `<` to the right of `Customers`.
2. In the expanded menu click `View All`.
3. Locate the customer's profile that you wish to delete from the list.
4. Open their profile by selecting their name, and under the `Basic Information` tab, you'll find the option to `Delete`.
5. The system will prompt a warning message to ensure you wish to proceed. If confirmed, press `Yes`.

It's essential to note that deleting a student will only remove that individual student, whereas deleting a customer will also remove all students associated with that customer.

 

By following these procedures, you can efficiently manage customer information in your Class Manager database.

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