When you need to resend an invoice to a customer to prompt payment or because they may have lost it
Sometimes, a customer could ask you to resend an invoice because they lost it. Or just to prompt them to pay you. Bear in mind an invoice will always have to be in 'Awaiting Payment' or 'Part-Paid' status.
There are two ways to do this.
For the first one, you have to go to 'Billing' and 'Invoices'. Here, you choose which invoice you want to resent and you open it.
Once on the page, you'll see a small arrow at the top left of the page. If you press the arrow, the customer will automatically receive the invoice again!
The arrow you have to use :
For the second way, you are able to do multiple invoices at once. Go to 'Billing' and 'Invoices'. Select the invoices you would like to resend and under 'Group Actions' select 'Resend Invoices'.
This will resend all the invoices at once.
If you are prompting payment for unpaid invoices, you can always use payment reminders emails. Learn how to send those here.