Resending Invoices to Customers

When you need to resend an invoice or if the customer has misplaced it

Occasionally, customers may request that you resend an invoice, either because they lost it or as a gentle nudge for payment. Just ensure the invoice is already approved and either in 'Awaiting Payment' or 'Part-Paid' status. There are two easy methods to resend an invoice:

First Method: Individual Invoice Resend

1. Click < to the right of Billing.
2. In the expanded menu click Invoices.
3. Find the invoice you wish to resend and open it.
4. On the invoice page, look for a small arrow icon at the top left of the screen.
5. Simply press the arrow, and the customer will receive the invoice automatically!

Second Method: Resend Multiple Invoices at Once

1. Click < to the right of Billing.
2. In the expanded menu click Invoices.
3. Select the invoices you want to resend by checking the box next to them.
4. Under Group Actions, choose Resend Invoices, and they will be sent to the customers.

If you’re looking to follow up on unpaid invoices, consider sending payment reminder emails as well. You can learn how to send them here. ➡️ Automatic: Automated Payment Reminders Manual: Sending Payment Reminders

Resending invoices is a simple yet effective way to ensure your customers have the information they need to complete their payments. Whether it's an individual invoice or multiple at once, Class Manager makes it easy to prompt payments or provide a copy of the invoice when needed. 🙌