What does 'class status' mean?

Classes can have an Incomplete, Upcoming, Active or Archived status. What do these mean?

Within the Class Manager system, every class is allocated a specific status, offering important insights into its current condition. Here is the breakdown of what each status signifies:

1. Upcoming:

   • If the class dates are in the future, it is marked as Upcoming.
   • This status indicates that the class is fully prepared and awaiting its start date.

2. Active:

   • Once the start date of the class arrives, its status automatically changes to Active.
   • This signifies that the class is currently ongoing and operational.
3. Archived:
   • After the class has been completed and the end date is in the past, its status changes to Archived.
   • Archived classes are finalized and no longer open for enrolment or modifications.
   • If you have set up a class with dates that have already passed, you can copy the class, adjust the dates accordingly, and then delete the archived one.

4. Incomplete:

   • Incomplete status is assigned when the setup for a class is not yet complete.
   • When you hover over the status, the system will highlight what components are missing.

The reasons for an Incomplete status may include:

1. No students enrolled:

   • If online enrollment is disabled, the class will remain incomplete until at least one student is added manually.
   • With online enrollment enabled, this issue is automatically addressed as customers enrol their students themselves.

2. Lessons not setup:

   • For a class to appear on the parent portal and be billable, lessons need to be set up with registers.
   • Until lessons are properly configured, the class will remain incomplete.
   • To address this:
     1. Click the class to open it, and navigate to the Lesson Setup tab.
     2. Make sure the lessons are created, if not go ahead and Create.
3. No active lessons:
   • Inactive lesson mean you aren't teaching on the day. At least one lesson needs to be active to complete the class setup.
   • To address this: 
     
     1. Click the class to open it, and navigate to the Lessons tab.
     2. Here, make sure the lessons are toggled Active. Click Toggle All To Active to activate all lessons.

Once the necessary setup steps are completed, the Incomplete status will transition to Upcoming or Active, depending on the class's scheduled dates.

Understanding the significance of each class status will help you set up your classes effectively and ensure they are ready to go. If you have any queries or require additional assistance, feel free to contact our support team. We are here to assist you! 🌟